Shipping Policy
Thank you for shopping with LoveRosia. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, holidays, or promotional events, processing times may be slightly extended.
Shipping Destinations
LoveRosia currently ships to most countries worldwide.
If your location is unavailable during checkout, please contact our customer support team at support@loverosia.com for assistance.
Estimated Delivery Times
United States
5–12 Business Days
Canada
7–15 Business Days
United Kingdom
5–12 Business Days
Australia & New Zealand
7–15 Business Days
Europe
7–15 Business Days
Rest of World
7–20 Business Days
Please note that these delivery estimates are not guaranteed and may vary due to factors beyond our control.
Shipping Costs
Shipping fees, if applicable, will be displayed during checkout before payment is completed.
We may offer free shipping promotions on selected products or orders from time to time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow 2–5 business days for tracking updates to appear in the carrier's system.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer.
LoveRosia is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package has already been shipped, LoveRosia cannot guarantee successful delivery or replacement.
If you notice an error in your shipping details, please contact us immediately at support@loverosia.com.
Lost, Delayed, or Stolen Packages
While we work closely with our shipping partners, LoveRosia is not responsible for delays caused by:
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Weather conditions
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Customs inspections
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Carrier service disruptions
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Public holidays
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Other unforeseen circumstances
If your package appears lost in transit, please contact us and we will do our best to assist you.
For packages marked as delivered but not received, customers should first contact the local carrier and check with household members or neighbors.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include:
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Your order number
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Photos of the damaged item
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Photos of the packaging
Our support team will review your case and provide a suitable resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@loverosia.com
We aim to respond to all inquiries within 24 hours during business days.
Thank you for choosing LoveRosia.